Last updated: 26 July 2026 · Entity: OzCurrent Pty Ltd · ABN 39 700 078 075
1. Acceptance
By using the OzCurrent website or services ("Services"), you agree to these Terms. If you do not agree, please do not use the Services.
2. What we do
OzCurrent is an independent energy comparison and monitoring service. We compare the electricity and gas plans available in your area against the usage and rate information you provide, and (for subscribers) send you periodic reports highlighting plans that may save you money.
3. General information only — not advice
Our comparisons and reports are general information to help you make your own decision. They are not personal, financial product, legal or tax advice, and do not take into account your full circumstances. You should consider whether the information is appropriate for you and confirm details with the retailer before acting.
4. Estimates and no guarantee of savings
Any savings figures are estimates based on the information you provide and on plan rates believed to be current at the time of the comparison. Rates, fees, discounts and conditions change frequently and may differ from what we show. We do not guarantee any particular saving or outcome. Always confirm current pricing and conditions on the retailer's Basic Plan Information Document / Energy Fact Sheet before switching.
5. Independence and third parties
We take no commission from energy retailers. We are not affiliated with, sponsored by, or endorsed by any retailer, the Australian Energy Regulator (AER), Energy Made Easy, or any government body. Retailer and product names and trademarks are the property of their respective owners and are used for identification and comparison only.
6. Subscriptions, billing and cancellation
- Paid plans are billed annually: $30/year for electricity monitoring, or $40/year for electricity + gas (gas monitoring adds $10 and is available only bundled with electricity). Each subscription includes 4 quarterly reports for the fuel(s) you subscribe to.
- Our "beat your plan or pay half" promise: We will only charge you the full subscription fee for a renewal year if, during your current paid period, at least one of our comparisons — whether a seasonal check we run for you, or a comparison you run on the site while signed in — identifies a plan with a lower estimated annual cost than your then-current plan by more than your subscription fee. If none does, your renewal is discounted by 50% for that year (you are charged half the fee, automatically, with no claim required) and we continue monitoring; the full fee resumes only in a year in which we again identify such a plan. Important details: (a) "saving" means the difference in estimated annual cost, based on the usage and rate information you give us and the plans published for your area at the time — it is our comparison result, not the amount your retailer actually bills you; (b) we can only identify savings while you keep current usage details on file, so any period in which we hold no usable usage details is treated as "no saving found" (and charged at the discounted rate); (c) the promise applies only while your subscription and a valid payment method remain active and you have not cancelled; (d) the discounted year still carries a charge — it is a reduced fee for continued monitoring, not a refund or a free period; (e) we do not guarantee any particular saving or outcome.
- GST: OzCurrent Pty Ltd is not currently registered for GST, so no GST is charged on our fees and the price shown is the total price you pay. Business customers should note that, because no GST is charged, there is no GST credit to claim. If we become registered for GST in future we will notify you before it affects your price.
- Payments are processed securely by Stripe. The subscription renews automatically each year unless cancelled (at the reduced rate in any year covered by our "beat your plan or pay half" promise above).
- Renewal reminder: we will email you at least 14 days before each automatic renewal, stating the date it renews, the amount, and how to cancel. You will never be charged for a renewal we did not remind you about first.
- Price changes: We may change the subscription price for future renewal periods. If we do, we will email you at least 30 days before the new price takes effect, and you may cancel at any time before then. You will never be charged a changed price without that notice. (Any discount applied under the promise above is calculated on the price applicable to that renewal.)
- You can cancel at any time by emailing us at hello@ozcurrent.com or replying to any of our report emails; cancellation takes effect at the end of the current paid period.
- Refunds — your first payment. Before you pay anything, we show you the estimated annual saving we have found, free. Your first payment unlocks the retailer and plan names behind it — the thing you are buying, delivered immediately and in full the moment you subscribe. Because of that, there is no change-of-mind refund on a first subscription: you already knew the saving before you decided. What you are protected on is delivery — if the plans we reveal do not include one with a lower estimated annual cost than your current plan, email us and we will refund you in full.
- Renewals — cancel before you are charged. We email you at least 14 days before every renewal, telling you the date, the amount and how to cancel. Cancel any time before the renewal date and you are not charged at all, so there is nothing to refund. If we failed to send you that notice, or you were charged despite cancelling, email us within 14 days of the charge and we will refund it in full — our mistake, not yours.
- Beyond those, if something has gone wrong with our service, email us and we'll make it right, including a refund where we haven't delivered what we promised. Nothing here limits your Australian Consumer Law rights, which apply in full and cannot be excluded — if our service is not delivered with due care and skill, or is not fit for purpose, you are entitled to a remedy whatever this clause says.
- Referral program: subscribers may share a personal referral link. When a new household subscribes through it, we add 3 months to the referrer's current paid period, automatically. One reward per new household; the referrer must hold an active subscription when the friend subscribes; referring yourself, or artificial sign-ups, earns nothing and we may void credits obtained that way. Referral time is an extension of service, not money — it has no cash value and is not refundable. We may change or close the program prospectively at any time; time already added always stands.
- Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot be excluded under the Australian Consumer Law.
7. Your responsibilities and fair use
You are responsible for providing accurate information. The quality of your comparison depends on the accuracy of the data you enter. You agree not to misuse the Services or attempt to disrupt them.
A subscription is for you. It covers the energy accounts you are responsible for paying — your own home, and any small business or second property in your name. It is not a service to run on other people's behalf, and your sign-in is personal to you.
Worth knowing before you share it: your seasonal checks follow the most recent usage details saved on your account. So if someone else runs their comparison while signed in as you, their household quietly becomes the one we monitor — and you stop being watched on your own plan, which is the thing you are paying for. Sharing a login does not get your friend a better answer than they can get themselves; the free check already shows them their estimated saving in about two minutes, without an account.
If an account is being used to compare a number of unrelated premises, we may ask you about it, and if it continues we may limit or end the subscription under clause 13 — with a pro-rata refund of the unused period.
8. Intellectual property
The Services, including our content, design and comparison methodology, are owned by OzCurrent Pty Ltd or our licensors. You may not copy, scrape or resell them without permission.
9. Limitation of liability
To the maximum extent permitted by law (and subject to clause 6 and the Australian Consumer Law), we are not liable for any loss arising from your use of the Services or decisions you make based on our information, including any difference between estimated and actual savings.
10. Governing law
These Terms are governed by the laws of South Australia, Australia. Proceedings may be brought in the courts of South Australia or in any other Australian court with jurisdiction where you live or carry on business — nothing here requires you to travel interstate to enforce your rights.
11. Changes to these Terms
We may update these Terms. If a change is more than minor — for example one affecting your price, your cancellation rights, or what the service includes — we will email you at least 30 days before it takes effect, and you may cancel before then at no cost. Minor changes (correcting a typo, clarifying wording, updating our contact details) take effect when published, and the "last updated" date above always shows when the current version was issued. We will not apply any change retrospectively to a period you have already paid for.
12. If something goes wrong
Email hello@ozcurrent.com and tell us what happened. We aim to acknowledge within 2 business days and resolve within 10. If you are not satisfied with our response, you can raise it with the consumer protection agency in your state or territory, or with the ACCC (accc.gov.au). For a privacy concern, our Privacy Policy explains how to escalate to the OAIC.
One thing worth knowing: the energy ombudsman in your state handles complaints about energy retailers — their rates, billing and service — not about comparison services like ours. If your complaint is really about your retailer, they are the right place to go, and they are free.
13. Ending the agreement
You may cancel at any time (clause 6). We may suspend or end your subscription if you misuse the Services, attempt to disrupt them, or do not pay. If we end your subscription for any reason other than misuse or non-payment, we will refund the unused portion of your current paid period.
14. Contact
OzCurrent Pty Ltd (ABN 39 700 078 075), email hello@ozcurrent.com.